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• Free Cancellation up to 48 hours

  We want you to have the best experience possible, so here are a few things we need from you to make this possible.

  Please be sure you understand and agree to all terms below:

   

  • Players under 16 years old must be accompanied by and adult
  • You will arrive 15 minutes prior to your start time for check-in. This ensures your entire game play time. We cannot delay games after because yours started late. Please allow for time to park on busy nights.
  • You will receive a booking confirmation sent to your email. Please verify that you reserved the correct time and date.
  • I agree that all bookings are final. Changes to this reservation can only be made up to 48 hours before the start of the event. I agree as the primary booker I will be responsible for any damaged or missing items/ props within the game.
  • I have verified I booked the correct day and time for this reservation. I accept full responsibility for any errors on my behalf. No refunds or reschedules for no shows or late arrivals.
  • 100% refund with at least 48-hour notice
  • $10/pp administrative fee for changes with 4-47 hours notice.
  • No changes or refunds for cancellations without at least 4 hours notice.

• Late Arrival Policy

  To ensure a seamless, high-quality experience and full-allotted time for all participants, we strictly enforce the following late arrival policies.

  Please review the following guidelines, as our late arrival policy differs based on your booking type (Private vs. Public).

  Private Bookings

  • Guests have a 5-minute grace period from their scheduled start time.
    • Example: A 1:00 PM game may begin anytime up to 1:05 PM without a time deduction.
  • After 1:05 PM, the game clock starts at 1:05 PM, and lost minutes are not made up.
  • Guests arriving late will have a shortened experience.

   

  Public Bookings

  • No grace period; the game starts on time.
  • Late arrivals will lose play time immediately.